Help center/Your account

The trial, and what happens when it ends

Fourteen days, then a card. Your data stays yours either way.

For owners, admins and schedulers

Read the transcript

This video covers your account's free trial: what it includes, how plans and pricing work, how to wipe the schedule and start again while you're trying things out, and exactly what happens if the trial ends without a plan. Every new account starts with a fourteen day trial of the whole product, and no card is needed to start. The bar at the top of every screen counts down the days left, and Choose a plan takes you to Billing. The Billing screen says where you stand: free trial, how many days are left, and the date it ends. If it ends without a plan, nothing is charged and nothing is deleted. There are three plans, Starter, Pro and Enterprise, each priced per location, per month, and each showing what it adds. Pro adds time and attendance, payroll export and client visits. Enterprise adds the API and webhooks. The trial includes everything. Pick how often you're billed. Annual gives two months free, and every price on the screen updates to match. Underneath is an estimate of your next period: the plan, the number of active locations, and the total. Each active location is billed at the per-location price, so opening or closing a site changes your next invoice, never one you've already paid. When you choose a plan, you're taken to our payment provider to pay. MedAligna never sees your card number. Every invoice then appears in the list below, and stays there for as long as you have an account. Tried a few things and want a clean slate? During the trial, the account owner can clear the schedule. Open Settings and scroll to Start over, at the bottom. Choose what to clear. The schedule only removes every shift, everyone's place on them, every rotation and standing week. The schedule and the people also removes the roster, except you and anyone who has signed in. Either way, your sites, roles, shift types, holidays and rules stay. Type your organization's name to confirm, and press Clear it and start over. It can't be undone, and it isn't available once anyone has clocked in, because those hours belong to your staff. If the trial ends without a plan, the account becomes read-only. It doesn't disappear. You can still open every screen and export everything: the roster, the hours and the schedule. And clocking in and out keeps working, because those hours are your staff's, and we keep capturing them. Choose a plan at any time, and everything is editable again. That's the trial and billing. Fourteen days of the whole product with no card, plans priced per location, a Start over button for a clean slate while you experiment, and if you don't subscribe, a read-only account you can still export from, never a deleted one.

Filmed in the product on October 23, 2026. All video tutorials

The trial

Fourteen days, no card to start, the whole product. Pricing is per location and depends on size.

Starting over

Tried a few things and want a clean slate? During the trial the account owner can clear the schedule from Settings, at the bottom under Start over: every shift, rotation and standing week, and optionally the people on the roster too. Your sites, roles, shift types, holidays and rules stay. You type your organization's name to confirm. It is not available once anyone has clocked in.

If you do not subscribe

The account becomes read-only rather than disappearing. You can still open every screen and export everything: the roster, the hours, the schedule. Clocking in and out keeps working too, because those hours are your staff's and we keep capturing them.

In the app this lives at /app/billing.

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