Help center
How MedAligna actually works
Written for the person doing the job: building next week’s rota, chasing a lapsed license, closing a pay period at eleven at night. Nothing here describes a feature that does not exist yet.
Rather watch? Video tutorials: 27 narrated walk-throughs filmed in the product.
Getting started
- What to do in your first weekFor managers
The shortest path from an empty account to a published schedule.
Video · 3:11
- Moving your schedule off another systemFor managers
What the importer reads, and what it refuses.
Video · 4:53
- Who can see and do whatFor managers
The four roles, and the things only an owner or admin can reach.
Video · 5:35
- Using MedAligna as a nurse or caregiverFor staff
Everything the app does for you, in one page.
Video · 4:11
The schedule
- Planning and publishing a weekFor managers
How a draft becomes a schedule your staff can see.
Video · 5:39
- How do I add a shift?For managers
One extra shift, a call shift, or the same shift every week shared out as a rota.
Video · 4:20
- Setting up a rotating patternFor managers
DuPont, Panama, four-on-four-off, or your own cycle.
Video · 3:35
- Sharing who is on call without a loginFor managers
The public board, and how to revoke it.
Video · 3:06
- Adding holidays and closed daysFor managers
The US federal holidays in one click, your own on top, and the days you are shut.
Video · 2:44
- What the work rules doFor managers
Rest, hours, shifts in a row and exclusion screening, in plain words: which refuse and which only warn.
Video · 4:00
Filling shifts
- Posting an open shift and letting staff claim itFor managers
First come, first served, decided by the database, not the app.
Video · 3:26
- How shift swaps work
Staff arrange it, a manager approves it, the database performs it.
Video · 2:41
- Running a self-scheduling windowFor managers
Let staff pick their own shifts inside your rules.
Video · 3:22
- Recording a call-off or a no-showFor managers
What to do when somebody does not turn up.
Video · 4:16
- Days off and time off
How somebody asks for a day off, how you approve it, and the days they never work.
Video · 3:11
- Seeing who is short: the Coverage screenFor managers
Required against actual for the next seven days, once you say what 'required' is.
Video · 2:52
Time and pay
- Clocking in and out
From a phone, or from a shared tablet by the door.
Video · 4:18
- Why a night shift can be 13 hours
What we count, and why it is not what a clock face says.
Video · 5:16
- Closing a pay periodFor managers
Approving hours so they stop moving.
Video · 3:09
- Sending hours to payrollFor managers
A timesheet file your provider can read, and CMS PBJ.
Video · 3:45
- What the cost figure meansFor managers
A budgeting estimate. Never a wage.
Video · 2:40
Compliance
- Tracking licenses and certificationsFor managers
Who holds what, what expires when, and what blocks a shift.
Video · 4:25
- OIG exclusion screeningFor managers
Recording a check, and what happens on a match.
Video · 4:17
- Enrolling nurses with Nursys e-NotifyFor managers
Let the state boards tell you when a license lapses.
Video · 4:51
Home care
Your account
Still stuck?
Email helen@medicalstaffscheduling.com, or use the chat button in the corner of the page.
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